Typically, the owner is at the home once we arrive to do a walk through to give us direction on what needs to be accomplished. Once that walk through is complete, the homeowner typically goes on with their day and is only contacted by us over a phone call or text if a question comes up. Once the home is packed and the job is complete, we like to do one last walk through with the owner to make sure everything is perfect. There are some situations where the homeowner is out of town and not able to be present. We are happy to entertain phone calls, texting, or facetiming when we arrive! Have additional questions? Follow this link to hear back from us!